Tutoring Policy – JLB Tutoring
“In all things, let love be sincere.” – Romans 12:9
At JLB Tutoring, my mission is to help students grow in math mastery, confidence, and faith. These policies are in place to ensure a respectful, productive, and protected learning environment for both families and myself.
Cancellations & Rescheduling
Please provide at least 24 hours’ notice for any cancellations or changes.
Cancellations made with less than 24 hours’ notice may be forfeited without refund.
Students who are more than 15 minutes late may have their session canceled.
No-Shows
No-shows are non-refundable and non-reschedulable.
Package Expirations
Packages expire based on their size (60–180 days).
Sessions must be used before the expiration date.
Technology Expectations
Sessions are hosted via Microsoft Teams.
Families are responsible for having a stable internet connection.
Sessions will not be extended due to tech issues on the student’s end.
Academic Progress & Testing
Tutoring supports growth in understanding and homework/class success.
However, test performance can vary due to anxiety or external factors.
I am not responsible for test scores or performance outcomes.
Student Conduct
Students must be respectful, cooperative, and focused.
Disruptive behavior (disrespect, refusal to work, foul language) will be documented.
A warning will be issued to the parent.
Minor behavior: one additional chance may be given.
Serious or repeated issues may result in dismissal without refund.
Refunds & Transfers
All sessions and packages are non-refundable once booked.
Unused sessions may be transferred to a sibling with prior approval.
Academic Data Use
By booking, you grant permission to track the student’s academic growth and use de-identified data for improvement purposes.
This supports my mission to serve with excellence and help other students thrive.
A Heart for Growth
With grace, patience, and prayer, I aim to help your student grow in skill, confidence, and purpose.